[Themaintainers] Maintainers at BHC, and a reading suggestion

[Marissa Matsler]

Hello,

I am new to the maintainers list, but I would be very interested in joining
a reading group as well.

Cheers,
~~Marissa



On Sun, Sep 11, 2016 at 12:24 PM, Matthew Weinstein <mweinste at kent.edu>
wrote:

> I'd love to read orr's book, too.
>
> On Sep 11, 2016, at 12:18 PM, Lara Houston wrote:
>
> > Hi Nathan / All
> >
> > I’d be really interested in a reading group. Orr’s book is deservedly a
> classic.
> >
> > Best wishes
> >
> > Lara
> >
> >
> >> On 11 Sep 2016, at 20:00, Ensmenger, Nathan <nensmeng at indiana.edu>
> wrote:
> >>
> >> I will add my voice to the chorus of folks interested in a Maintainers
> panel at the BHC.  By my count Bernardo, Ellan, and Andrew have all
> expressed interest, and we can take the conversation off-list.   If anyone
> else would like to chime in, just send me an email.
> >>
> >> On a completely different point: early on in the history of this
> mailing list it was suggested that we do a virtual reading group.  I have
> been thinking recently about how communities of maintainers communicate
> tacit knowledge, and was reminded of what I would argue is one of the
> greatest history of technology accounts of maintenance work ever written,
> namely\
> >>
> >>
> >> Orr, Julian. Talking About Machines: an Ethnography of a Modern Job,
> ILR Press Ithaca, NY, 1996.
> >>
> >>
> >> If you have not read this book, which is about Xerox repair
> technicians, you should so as soon as possible!   If you are too busy to
> read the whole book, read chapter 8  (“war stories of the service
> triangle”), which describes the ways in which these technicians use stories
> (vignettes, as Orr describes them) to teach each other the complicated
> knowledge required to diagnose and repair complex machinery.  These stories
> were typically shared over breakfast at informal gatherings.  When the
> company tried to formalize this tacit knowledge into a database driven
> expert system, the whole system broke down (as did the machines…)
> >>
> >> Andy and Lee (and others) have done a fabulous job getting the word out
> about *why* we should study maintenance. Orr’s book is an excellent example
> of *how* to do it.  If we do decide to do a #maintainers reading group, it
> might be a good place to start.
> >>
> >>
> >>
> >> -Nathan
> >>
> >> ---
> >> Nathan Ensmenger
> >> Associate Professor of Informatics
> >> School of Informatics and Computing
> >> Indiana University, Bloomington
> >> homes.soic.indiana.edu/nensmeng/
> >>
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-- 
~~Marissa Matsler~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   IGERT Fellow, Ecosystem Services for Urbanizing Regions
<http://www.pdx.edu/esur-igert/2011-igert-trainees>
   Ph.D. Candidate, Toulan School of Urban Studies & Planning
   Portland State University
   (541)740-4102
   @oh_the_urbanity
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