[Themaintainers] Maintainers at BHC, and a reading suggestion

brandon benevento jbbenevento at gmail.com
Mon Sep 12 19:39:20 EDT 2016


Me too.  How to get a long distance reading group together isn't really my
area, but I'm definitely in.

On Sun, Sep 11, 2016 at 11:39 PM, Dick, Stephanie <sadick at fas.harvard.edu>
wrote:

> Thanks Nathan, and everyone. I would also love to be a part of this
> reading group.
>
>
> --
> Stephanie A. Dick
> Junior Fellow
> Harvard Society of Fellows
> sadick at fas.harvard.edu
> http://www.people.fas.harvard.edu/~sadick/
>
>
>
>
>
> > On Sep 11, 2016, at 9:52 PM, Philip Scranton <
> scranton at scarletmail.rutgers.edu> wrote:
> >
> >
> >
> > Sent from my iPad
> >
> > On Sep 11, 2016, at 8:36 PM, "Greene, Ann Norton" <
> angreene at sas.upenn.edu> wrote:
> >
> >> I’d be interested in a reading group!
> >> Ann
> >>
> >>> On Sep 11, 2016, at 3:00 PM, Ensmenger, Nathan <nensmeng at indiana.edu>
> wrote:
> >>>
> >>> I will add my voice to the chorus of folks interested in a Maintainers
> panel at the BHC.  By my count Bernardo, Ellan, and Andrew have all
> expressed interest, and we can take the conversation off-list.   If anyone
> else would like to chime in, just send me an email.
> >>>
> >>> On a completely different point: early on in the history of this
> mailing list it was suggested that we do a virtual reading group.  I have
> been thinking recently about how communities of maintainers communicate
> tacit knowledge, and was reminded of what I would argue is one of the
> greatest history of technology accounts of maintenance work ever written,
> namely\
> >>>
> >>>
> >>> Orr, Julian. Talking About Machines: an Ethnography of a Modern Job,
> ILR Press Ithaca, NY, 1996.
> >>>
> >>>
> >>> If you have not read this book, which is about Xerox repair
> technicians, you should so as soon as possible!   If you are too busy to
> read the whole book, read chapter 8  (“war stories of the service
> triangle”), which describes the ways in which these technicians use stories
> (vignettes, as Orr describes them) to teach each other the complicated
> knowledge required to diagnose and repair complex machinery.  These stories
> were typically shared over breakfast at informal gatherings.  When the
> company tried to formalize this tacit knowledge into a database driven
> expert system, the whole system broke down (as did the machines…)
> >>>
> >>> Andy and Lee (and others) have done a fabulous job getting the word
> out about *why* we should study maintenance. Orr’s book is an excellent
> example of *how* to do it.  If we do decide to do a #maintainers reading
> group, it might be a good place to start.
> >>>
> >>>
> >>>
> >>> -Nathan
> >>>
> >>> ---
> >>> Nathan Ensmenger
> >>> Associate Professor of Informatics
> >>> School of Informatics and Computing
> >>> Indiana University, Bloomington
> >>> homes.soic.indiana.edu/nensmeng/
> >>>
> >>> _______________________________________________
> >>> Themaintainers mailing list
> >>> Themaintainers at lists.stevens.edu
> >>> https://lists.stevens.edu/mailman/listinfo/themaintainers
> >>
> >> Ann N. Greene
> >> Associate Director for Undergraduate Studies & Assistant Professor
> >> Dept of History and Sociology of Science
> >> University of Pennsylvania
> >>
> >> Author, _Horses at Work: Harnessing Power in Industrial America_
> (Harvard, 2008)
> >>
> >> 391 Claudia Cohen Hall
> >> 249 S. 36th Street
> >> Philadelphia, PA
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >>
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-- 
Brandon
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