[Themaintainers] Why Do People Neglect Maintenance?

Dave Morton dmorton at colleges.org
Wed Aug 7 09:37:06 EDT 2019


Not trying to sidetrack us here, but

you wrote "but the often very old, underground  water system that serves 
your house is basically inaccesible---you'd have to dig up the street 
with a bulldozer, cut all the trees down,  and deal with huge pipes 
which are decades old.  "

You are forgetting the new machines that were developed for doing this 
very task with minimal street-digging and tree-razing. They use them all 
the time in my city (Atlanta) to replace underground pipes and 
conduits.  The need or desire for maintenance can act as a stimulus for 
the development of new technologies of maintenance and can become the 
basis for a new "industry." This case also suggests that it might be 
enlightening to study the fields where maintenance is alive and active 
for insight, in addition to asking about something that is _not_ 
happening ("Why Do People Neglect Maintenance?").

https://en.wikipedia.org/wiki/Trenchless_technology

David  Morton

www.colleges.org <http://www.colleges.org>
Subcribe to The Palladian, the ACS Newsletter <http://eepurl.com/boVqRD>
On 8/7/2019 6:12 AM, Ishi Crew wrote:
> Regarding Julie K's comment --- I've talked to people who do 
> scientific computing (ie use computers to solve scientific problems) 
> and they tell me that while the most current software is all things 
> like R , Python, or C (which is old) , they also have alot of their 
> old standard software written in Fortran which was written in 
> 1970's-1980's.  And if something happens with that --- a problem-- 
> they basically don't really know how to fix it.
>
>   It seems like an issue of being able to use new technology for 
> fixing plumbing in a house, but the often very old, underground water 
> system that serves your house is basically inaccesible---you'd have to 
> dig up the street with a bulldozer, cut all the trees down,  and deal 
> with huge pipes which are decades old.
>
> On Wed, Aug 7, 2019 at 5:24 AM Julien Kirch <archiloque at archiloque.net 
> <mailto:archiloque at archiloque.net>> wrote:
>
>     Hi,
>
>     I'm working in IT where maintenance is a big topic, for example in
>     banks and other large organisations the core systems may be
>     decade-old and sometimes use technologies that are becoming obscure.
>
>     In IT people are more easily promoted for creating new systems,
>     and newer technologies are often seen as more performant and
>     easier to use so maintenance is not seen as cool or as a good
>     career choice.
>
>     And as maintenance is often not seen as important or difficult by
>     management, at any moment your job can be moved to a subcontractor
>     -- for example an offshore one -- when budget cuts are required.
>     The secure path is to jump from a project as soon as it reach
>     maintenance to go to another project that is just starting.
>
>     Finally, in my experience, maintenance in IT is often a more
>     complex / difficult work than creating new systems: you have to
>     deal with existing constraints, documentation is often lacking
>     with important knowledge lost, and breaking the system has real
>     consequences.
>
>     So in many places things are pretty dire, and I don't think they
>     will improve soon.
>
>     Julien
>
>>     Le 7 août 2019 à 10:13, Ishi Crew <mediaentropy at gmail.com
>>     <mailto:mediaentropy at gmail.com>> a écrit :
>>
>>     I think of farming and food production (my grandparents were
>>     small or family farmers though they actually had or used huge
>>     tracts of land because few people lived in that area--north
>>     dakota) and i knew people who lived partly by hunting , gathering
>>     and gardening in WV.  At one time a large fraction of US
>>     population was involved in farming--like 50%. Now they say its
>>     just 3% (though there is a much larger population).  However you
>>     have a huge supply chain for food---trucking, road maintenance
>>     for all these trucks, energy industry for transport, processing
>>     food (sometimes into junk or conveniance food, bottled water,
>>     coca cola, plastic, huge stores with cleaning , stocking , clerks
>>     and security personnel and more) .
>>
>>     So the 3% figure which makes things seem simpler, like GIS,
>>     involves another kind of complexity. I used to have order paper
>>     topographic maps for my hiking trips---now i can get them on my
>>     smart phone in like 5 minutes (if i can remember the
>>     websites)--very simple.   But making a smart phone and websites
>>     is complex.  And even having a smartphone makes my life more
>>     complex---have to learn how to use it, and not lose or break it,
>>     or have it stolen.
>>
>>     On Wed, Aug 7, 2019 at 2:45 AM Hanlie Pretorius
>>     <hanlie.pretorius at gmail.com <mailto:hanlie.pretorius at gmail.com>>
>>     wrote:
>>
>>         I found this article very thought provoking - thank you for
>>         compiling
>>         it. I wrote down some of my thoughts here, perhaps not much
>>         new for
>>         people on this list.
>>
>>         Often people assert that the 1980s marked a turning point in the
>>         economy with regard to spending priorities, implying that
>>         before then
>>         maintenance was more of a priority. Does this mean that economic
>>         reasons are the major ones for lack of maintenance? I suspect so.
>>
>>         Was anything else different in the past or was maintenance a
>>         problem
>>         throughout human history?
>>
>>         What about the boredom factor? I sometimes find it difficult to
>>         motivate myself to brush my teeth because it's such a
>>         repetitive and
>>         boring activity.
>>
>>         I believe people start appreciating maintenance when they
>>         have to do
>>         it themselves or if they have to pay directly to have it done
>>         (provided it's done properly). Perhaps payment for
>>         maintenance should
>>         not be part of general taxes, it should be a specific levy
>>         that can be
>>         traced back to actual maintenance performed.
>>
>>         The more complex our society gets, the more extensive and
>>         intensive
>>         the maintenance requirements get. Under the guise of 
>>         simplifying our
>>         lives, technology has pushed maintenance to the back stage
>>         where other
>>         people have to think for us. In my industry (Geographic
>>         Information
>>         Systems), the move away from desktop software to the web has
>>         simplified (the quality of the simplification is debatable)
>>         GIS for
>>         users not trained in GIS. But behind the scenes, my work has
>>         become
>>         far more complex.
>>
>>         Perhaps we humans just can't help ourselves when it comes to
>>         maintenance, just like we can't help repeating the cycles of
>>         civilisation rise, complication and collapse.
>>
>>         I live in South Africa where the visible evidence of no
>>         maintenance or
>>         incompetent maintenance is just downright scary.
>>
>>         Regards
>>         Hanlie
>>
>>
>>         > Date: Wed, 31 Jul 2019 10:09:55 -0400
>>         > From: lee vinsel <lee at themaintainers.org
>>         <mailto:lee at themaintainers.org>>
>>         > To: Themaintainers at lists.stevens.edu
>>         <mailto:Themaintainers at lists.stevens.edu>
>>         > Subject: [Themaintainers] Why Do People Neglect Maintenance?
>>         > Message-ID:
>>         >
>>          <CAFfY7rEZbMyYg1jr2dWYtubzU5-j1JniB1PAZj+MP2==GmfSwA at mail.gmail.com
>>         <mailto:GmfSwA at mail.gmail.com>>
>>         > Content-Type: text/plain; charset="utf-8"
>>         >
>>         > Hey, everybody.
>>         >
>>         > The three Maintainers co-directors - Andy Russell, Jess
>>         Meyerson, and
>>         > I - pulled
>>         > together a blog post laying out the factors/explanations we
>>         often hear
>>         > about why maintenance is neglected.
>>         >
>>         <http://themaintainers.org/blog/2019/7/30/why-do-people-neglect-maintenance>
>>         > As is often the case these days, this post attempts to echo
>>         back what we've
>>         > been hearing from others - including all the folks on this
>>         list!
>>         >
>>         > And as always, we are especially keen to hear feedback from
>>         you all. We're
>>         > hoping this post kickstarts discussion about how to think
>>         and theorize
>>         > about and empirically study these issues. Please give us
>>         feedback in anyway
>>         > you see fit - in the blog comments, on Twitter, via
>>         private/direct
>>         > messages, such as email, and ESPECIALLY on this list!!! :-)
>>         >
>>         > Hope everyone is doing well.
>>         >
>>         > Lee
>>         >
>>         > --
>>         > Co-Director
>>         > The Maintainers
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