[Themaintainers] Themaintainers Digest, Vol 56, Issue 12 - The dark side of maintenance
Andrew Rabeneck
rabeneckandrew at mac.com
Wed Oct 28 07:13:40 EDT 2020
Excellent topic deserving of more investigation.
Because maintenance is unglamorous and people would rather not think about it, it is
highly vulnerable to dishonest behaviour, and there is indeed a dark side to it.
In construction one should cite monopolistic cartels in elevator and HVAC maintenance.
Consumable products used in maintenance are also a source of significant corruption
A N D R E W R A B E N E C K
> On 28 Oct 2020, at 11:00, themaintainers-request at lists.stevens.edu wrote:
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> Today's Topics:
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> 1. Re: Maintenance & Underground Damages (Shu Chang-Xue)
> 2. Re: Maintenance & Underground Damages (Varun Adibhatla (ARGO))
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Tue, 27 Oct 2020 14:38:31 +0100
> From: Shu Chang-Xue <shuchangxue at gmail.com>
> To: lee vinsel <lee at themaintainers.org>, "Varun Adibhatla (ARGO)"
> <varun at argolabs.org>
> Cc: themaintainers at lists.stevens.edu
> Subject: Re: [Themaintainers] Maintenance & Underground Damages
> Message-ID:
> <CAHLmT8-gg_Pp4hyB0jeHahT7uKuRfoxpYru6VZkSRAGmjmDu5Q at mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> Hi Vroon and Lee,
>
> Thanks for sharing. Please count me in for potential discussions about leaks,
> cracks, and holes and digital systems that offer preventative maintenance
> at scale. I am thinking of engaging young engineer-architects (or students) in
> these topics. I will certainly share your blog post within my milieu of
> engineers and architects.
>
> I am also wondering what does it mean when you say "dark side" of
> maintenance. As you mentioned the damages caused by excavators, I would
> like to understand what kinds of projects (and purposes) the "excavators"
> were really doing for? Are they really "maintenaners"? or, are they just
> conducting projects while carelessly caused (potential) damage on nearby
> facilities like the gas utilities you work on. I feel that in many cases,
> the damages in question are actually caused by the bad coordination between
> different systems of infrastructure, or whatever responsible
> stakeholders/authorities.
>
> Just a thought.
>
> Changxue Shu
>
>
>
>
>
>
>
>
>
> On Mon, Oct 26, 2020 at 16:02 lee vinsel <lee at themaintainers.org> wrote:
>
>> Vroon!
>>
>> I like this a lot. I'm copying the whole list on my reply because several
>> people have mentioned over the past few years that they would like to
>> explore the dark sides of maintenance. (As Andy and I try to make clear in
>> our book, acting as if maintenance is implicitly good is as silly/blind as
>> acting as if innovation is implicitly good - after all, systems of
>> injustice and, for instance, greenhouse gas emissions also have their
>> maintainers.)
>>
>> I'm wondering if you'd be willing to write your email up into a brief blog
>> post. It needn't even be much longer than your original message. Then we
>> could share it with a wider audience. And maybe even start a series on
>> maintenance's dark sides.
>>
>> Lee
>>
>> On Mon, Oct 26, 2020 at 8:47 AM Varun Adibhatla (ARGO) <varun at argolabs.org>
>> wrote:
>>
>>> Hello there kindred maintainers,
>>>
>>> Varun here. Hope all of you are well and maintaining thyselves through
>>> trying times.
>>> I work at a company that uses Machine Learning and Spatial Analysis to
>>> prevent Damages to Underground Gas Distribution Assets.
>>>
>>> Thought I'd share some insights from the 2 years I've spent working
>>> alongside some of the largest underground (and oldest) utilities.
>>>
>>> The Common Ground Alliance publishes the appropriately named DIRT report
>>> that illustrates the scale of the Underground damage problem. They cause
>>> the US Economy upwards of $30 Billion every year.
>>>
>>> A lot of these damages are caused by excavators (the folks probably
>>> opening up your street right now) who "move too fast and break things"
>>> (quite literally). Here's what I found interesting though. A lot of these
>>> damages are caused by maintenance work.
>>>
>>> Specifically, the installation and replacement of road, water and sewer
>>> infrastructure that tends to be deeper underground than Gas / Electric or
>>> Fiber Infrastructure. Often this maintenance work has led to not only fatal
>>> gas explosions, but also taken out critical fiber infrastructure that
>>> recently took out Virginia's Voter registration system.
>>>
>>> I share this story because it offered me some pause in what has otherwise
>>> been a celebration of everything maintenance. If any of you are interested
>>> in talking about leaks, cracks, and holes and digital systems that offer
>>> preventative maintenance at scale, give me holler @vr00n on Twitter!
>>>
>>> Stay well.
>>> Varun
>>> _______________________________________________
>>> Themaintainers mailing list
>>> Themaintainers at lists.stevens.edu
>>> https://lists.stevens.edu/mailman/listinfo/themaintainers
>>>
>>
>>
>> --
>> Co-Director
>> The Maintainers
>> _______________________________________________
>> Themaintainers mailing list
>> Themaintainers at lists.stevens.edu
>> https://lists.stevens.edu/mailman/listinfo/themaintainers
>>
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> ------------------------------
>
> Message: 2
> Date: Tue, 27 Oct 2020 10:02:08 -0400
> From: "Varun Adibhatla (ARGO)" <varun at argolabs.org>
> To: Shu Chang-Xue <shuchangxue at gmail.com>
> Cc: themaintainers at lists.stevens.edu, "Varun Adibhatla \(ARGO\)"
> <varun at argolabs.org>
> Subject: Re: [Themaintainers] Maintenance & Underground Damages
> Message-ID:
> <CACQpXG7ktfHF0D6ibw+b4bokY2yCqJ7Tfmm6w7Xjr0GQOfQ2Ew at mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> Hello Lee & Hello Changxue! Nice to meet you!
>
> @Changxue - You are absolutely right. It's gaps in the coordination of the
> (often maintenance work) that is causing the issue.
> Not sure if you are based in or outside the US / but here every state has a
> one call center that coordinates excavation work. Anyone who digs must call
> 811 to call in their dig so that underground utilities can mark their
> assets. Asset Owners are liable and responsible to mark.
> However, In many states, Municipal Excavations are exempt from this process
> and even if they are not - data quality on the location of water & sewer
> assets is notoriously bad.
> So while the governor of Michigan may be spending $10s of Billions in
> repairing water and sewer, due to the bad data, no standards, and poor
> coordination, the very repair breaks other infrastructure leading to
> overall low returns on the investment.
> If a tenth of any government sponsored infrastructure project was also
> invested in building associated data, standards, and coordination
> infrastructure - future maintenance needn't be tainted.
>
> @Lee - Broadening the discourse to explore maintenance's dark side only
> serves the cause even further by maintaining the maintenance narrative? ;)
> Too meta this early in the morning? Ha!
>
> Vroooooon
>
>
>
>
>
>
>
> On Tue, Oct 27, 2020 at 8:39 AM Shu Chang-Xue <shuchangxue at gmail.com> wrote:
>
>> Hi Vroon and Lee,
>>
>> Thanks for sharing. Please count me in for potential discussions about leaks,
>> cracks, and holes and digital systems that offer preventative maintenance
>> at scale. I am thinking of engaging young engineer-architects (or
>> students) in these topics. I will certainly share your blog post within
>> my milieu of engineers and architects.
>>
>> I am also wondering what does it mean when you say "dark side" of
>> maintenance. As you mentioned the damages caused by excavators, I would
>> like to understand what kinds of projects (and purposes) the "excavators"
>> were really doing for? Are they really "maintenaners"? or, are they just
>> conducting projects while carelessly caused (potential) damage on nearby
>> facilities like the gas utilities you work on. I feel that in many cases,
>> the damages in question are actually caused by the bad coordination between
>> different systems of infrastructure, or whatever responsible
>> stakeholders/authorities.
>>
>> Just a thought.
>>
>> Changxue Shu
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> On Mon, Oct 26, 2020 at 16:02 lee vinsel <lee at themaintainers.org> wrote:
>>
>>> Vroon!
>>>
>>> I like this a lot. I'm copying the whole list on my reply because several
>>> people have mentioned over the past few years that they would like to
>>> explore the dark sides of maintenance. (As Andy and I try to make clear in
>>> our book, acting as if maintenance is implicitly good is as silly/blind as
>>> acting as if innovation is implicitly good - after all, systems of
>>> injustice and, for instance, greenhouse gas emissions also have their
>>> maintainers.)
>>>
>>> I'm wondering if you'd be willing to write your email up into a brief
>>> blog post. It needn't even be much longer than your original message. Then
>>> we could share it with a wider audience. And maybe even start a series on
>>> maintenance's dark sides.
>>>
>>> Lee
>>>
>>> On Mon, Oct 26, 2020 at 8:47 AM Varun Adibhatla (ARGO) <
>>> varun at argolabs.org> wrote:
>>>
>>>> Hello there kindred maintainers,
>>>>
>>>> Varun here. Hope all of you are well and maintaining thyselves through
>>>> trying times.
>>>> I work at a company that uses Machine Learning and Spatial Analysis to
>>>> prevent Damages to Underground Gas Distribution Assets.
>>>>
>>>> Thought I'd share some insights from the 2 years I've spent working
>>>> alongside some of the largest underground (and oldest) utilities.
>>>>
>>>> The Common Ground Alliance publishes the appropriately named DIRT report
>>>> that illustrates the scale of the Underground damage problem. They cause
>>>> the US Economy upwards of $30 Billion every year.
>>>>
>>>> A lot of these damages are caused by excavators (the folks probably
>>>> opening up your street right now) who "move too fast and break things"
>>>> (quite literally). Here's what I found interesting though. A lot of these
>>>> damages are caused by maintenance work.
>>>>
>>>> Specifically, the installation and replacement of road, water and sewer
>>>> infrastructure that tends to be deeper underground than Gas / Electric or
>>>> Fiber Infrastructure. Often this maintenance work has led to not only fatal
>>>> gas explosions, but also taken out critical fiber infrastructure that
>>>> recently took out Virginia's Voter registration system.
>>>>
>>>> I share this story because it offered me some pause in what has
>>>> otherwise been a celebration of everything maintenance. If any of you are
>>>> interested in talking about leaks, cracks, and holes and digital systems
>>>> that offer preventative maintenance at scale, give me holler @vr00n on
>>>> Twitter!
>>>>
>>>> Stay well.
>>>> Varun
>>>> _______________________________________________
>>>> Themaintainers mailing list
>>>> Themaintainers at lists.stevens.edu
>>>> https://lists.stevens.edu/mailman/listinfo/themaintainers
>>>>
>>>
>>>
>>> --
>>> Co-Director
>>> The Maintainers
>>> _______________________________________________
>>> Themaintainers mailing list
>>> Themaintainers at lists.stevens.edu
>>> https://lists.stevens.edu/mailman/listinfo/themaintainers
>>>
>>
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