[Themaintainers] [EXTERNAL] Even the criminals...

[Sims, Benjamin Hayden]

Thanks for these links, really interesting stuff. It’s ironic that burnout is also a huge issue in cybersecurity, although maybe more stress-related than boredom-related. It would be interesting to explore whether/how the interactions between cybersecurity and cybercrime drive burnout on both sides.

Here’s a good article on cybersecurity burnout:
https://www.darkreading.com/edge/theedge/beyond-burnout-what-is-cybersecurity-doing-to-us/b/d-id/1337310

“When the worst happens – a breach or a DDoS – CISOs must be the superheroes (or, perhaps, the anti-heroes). Not only do they fix the problem, they also take care of everyone who's feeling the pain and quite possibly serve as the sacrificial lamb after all the hard work is done.”

I think this could potentially describe a lot experiences in maintenance and care work.

Ben


--
Benjamin Sims
Sociologist
Los Alamos National Laboratory
https://public.lanl.gov/bsims/


From: <themaintainers-bounces at lists.stevens.edu> on behalf of Jeff Borisch <jeff at horshacktest.com>
Date: Sunday, May 23, 2021 at 1:14 PM
To: "themaintainers at lists.stevens.edu" <themaintainers at lists.stevens.edu>
Subject: [EXTERNAL] [Themaintainers] Even the criminals...

"Depictions of cybercrime often revolve around the figure of the lone ‘hacker’, a skilled artisan who builds their own tools and has a deep mastery of technical systems. However, much of the work involved is now in fact more akin to a deviant customer service or maintenance job. This means that exit from cybercrime communities is less often via the justice system, and far more likely to be a simple case of burnout."

https://www.lightbluetouchpaper.org/2021/04/28/cybercrime-is-still-often-boring/

The linked paper looks fun too.

Cybercrime is (often) boring: infrastructureand alienation in a deviant subculture<https://www.cl.cam.ac.uk/~bjc63/crime_is_boring_bjc.pdf>

-- Jeff Borisch
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